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ComEd Announces New Package of Financial Assistance Options
 
Posted on Monday August 31, 2020
 
Understanding that many households continue to experience financial hardship in connection with the COVID-19 pandemic, ComEd recently announced a new package of options designed to assist customers during this difficult time.
 

Financial assistance options include the following:

  • CARE Customer Hardship Grants:  Households facing financial hardship may be eligible to receive one-time CARE grants from ComEd to help them get back on their feet.
  • Bill Payment Assistance Program:  A one-time bill assistance credit of up to $500 is available this year for income eligible households with a past-due balance.  Contact ComEd to verify eligibility.
  • Flexible, Extended Payment Arrangements:  For a limited time, residential customers may be eligible for a flexible payment arrangement with a down payment on the past-due amount and the accumulated balance spread over up to 18 months.  Those facing financial hardship and income eligible households may be eligible for a flexible payment arrangement that spreads past-due balances over a period of up to 24 months with no down payment.
  • Waiver of New Deposits and Fee Relief:  ComEd is waiving any new deposit requirements for a limited time and extending relief from various charges (such as reconnection fees) to help residential customers who may be eligible.

Complete details may be found at ComEd.com/Support, or by calling 1-800-EDISON-1 (1-800-334-7661).

 

 
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